Refund policy
Published November 2025
At India Escapes, we understand that travel plans can sometimes change. Our refund policy is designed to be fair while taking into account the commitments made to our hotels, transport providers, guides, and other travel partners.
Tour Cancellation by the Guest
All cancellation requests must be submitted in writing. The cancellation date will be considered as the date on which we receive your written request.
| Cancellation Period | Refund |
|---|---|
| 75 days or more before departure | 85% Refund (15% cancellation fee) |
| 15–74 days before departure | 50% Refund (50% cancellation fee) |
| 7–14 days before departure | 20% Refund (80% cancellation fee) |
| Less than 7 days before departure or No-Show | No Refund |
Example Refund Calculation
To help you understand our cancellation policy, here is an example based on a tour package worth £2,000 (land package only):
| Cancellation Period | Refund | Refund Amount | Cancellation Charge |
|---|---|---|---|
| 75 days or more before departure | 85% Refund (15% cancellation fee) | £1,700 | £300 |
| 15–74 days before departure | 50% Refund (50% cancellation fee) | £1,000 | £1,000 |
| 7–14 days before departure | 20% Refund (80% cancellation fee) | £400 | £1,600 |
| Less than 7 days before departure or No-Show | No Refund | £0 | £2,000 |
Important: The above example applies only to the land package. Flights, train tickets, safari permits, peak-season bookings, and other non-refundable services are subject to their own cancellation policies and may not be eligible for a refund.
Government Travel Restrictions
If your tour cannot proceed due to official government travel restrictions, your deposit and all payments made towards the land package will be transferred as 100% travel credit for a future booking with no additional cancellation fees.
Non-Refundable Services
The following services are non-refundable once confirmed:
- • Wildlife / Jungle Safari permits
- • Peak season and blackout period bookings (including Christmas, New Year and other notified blackout dates)
- • Festival period bookings
- • Long weekend bookings
- • Special train journeys
- • Any unused services after the tour has commenced
Flights & Train Tickets
International flights, domestic flights, and train tickets are booked under the respective airline or railway operator's terms and conditions.
- • Cancellation and refunds are subject entirely to the respective operator's policy.
- • Airfares are dynamic, non-transferable, and may change until ticket issuance.
- • Domestic flights may or may not be partially refundable depending on airline rules.
Unused Services
- • No refunds will be provided for any unused accommodation, transportation, sightseeing, meals, or other services after the tour has started or if services are missed voluntarily by the traveller.
Force Majeure
- • No refunds or compensation will be payable for changes, delays, or cancellations caused by circumstances beyond our control, including but not limited to natural disasters, adverse weather conditions, political unrest, strikes, government regulations, border closures, flight cancellations, or other force majeure events.
- • For any questions regarding cancellations or refunds, please contact the India Escapes team before cancelling your booking. We will always endeavour to provide the most suitable solution wherever possible.